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Terms of Use

Welcome to SUPPLITY.com

SUPPLITY.com and/or its affiliates ("SUPPLITY") provide website features and other products and services to you when you visit or shop at SUPPLITY.com (the "Website"), use SUPPLITY products, or services, use SUPPLITY applications for mobile, or use software provided by SUPPLITY in connection with any of the foregoing (collectively "SUPPLITY Services"). “Affiliate” means, with respect to a particular person, any entity that directly or indirectly controls, is controlled by, or is under common control with such person. Please see our Privacy Notice to understand how we collect and process your personal information through SUPPLITY Services. SUPPLITY provides the SUPPLITY Services and sells our products to you subject to the conditions set out on this page. SUPPLITY.com is the trading name for SUPPLITY.

 

Conditions of Use

Please read these conditions carefully before using SUPPLITY Services. By using SUPPLITY Services, you signify your agreement to be bound by these conditions. We offer a wide range of SUPPLITY Services, and sometimes additional terms may apply. When you use an SUPPLITY Service (for example Your Profile, Gift Cards or SUPPLITY applications for mobile), you will also be subject to the terms, guidelines and conditions applicable to that SUPPLITY Service ("Service Terms"). If these Conditions of Use are inconsistent with the Service Terms, those Service Terms will control.

 

1. ELECTRONIC COMMUNICATIONS

When you use any SUPPLITY Service or send e-mails to us, you are communicating with us electronically. We will communicate with you electronically in a variety of ways, such as by e-mail, text, in-app push notices or by posting e-mail messages or communications on the Website or through the other SUPPLITY Services, such as our Message Center. For contractual purposes, you agree that all agreements, notices, disclosures and other communications that we provide you electronically satisfy any legal requirement that such communications be in writing, unless mandatory applicable laws specifically require a different form of communication.

 

2. RECOMMENDATIONS AND PERSONALIZATION

As part of the SUPPLITY Services, we will recommend features, products, and services that might be of interest to you, identify your preferences, and personalize your experience.

 

3. COPYRIGHT, AUTHORS' RIGHTS AND DATABASE RIGHTS

All content included in or made available through any SUPPLITY Service, such as text, graphics, logos, button icons, images, audio clips, digital downloads and data compilations is the property of SUPPLITY or its content suppliers and is protected by local and international copyright, authors' rights and database right laws. The compilation of all content included in or made available through any SUPPLITY Service is the exclusive property of SUPPLITY and is protected by local and international copyright and database right laws.

You may not extract and/or re-utilize parts of the content of any SUPPLITY Service without our express written consent. In particular, you may not utilize any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilization any substantial parts of the content of any SUPPLITY Service, without our express written consent. You may also not create and/or publish your own database that features substantial parts of any SUPPLITY Service (e.g. our prices and product listings) without our express written consent.

 

4. TRADEMARKS

In addition graphics, logos, page headers, button icons, scripts, and service names included in or made available through any SUPPLITY Service are trademarks or trade dress of SUPPLITY. SUPPLITY's trademarks and trade dress may not be used in connection with any product or service that is not SUPPLITY's, in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits SUPPLITY. All other trademarks not owned by SUPPLITY that appear in any SUPPLITY Service are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by SUPPLITY.

 

5. SUPPLITY PARTNERS

Customer can check Partner page to fine the nearest store to them in order to complete their order, apply for service, return and refund

 

6. LICENCE AND ACCESS

Subject to your compliance with these Conditions of Use and applicable Service Terms and your payment of any applicable fees, SUPPLITY or its content providers not grant you any access or licence or even limited, non-exclusive, non-transferable, non-sublicensable license to access and make personal and non-commercial use of the SUPPLITY Services. also  not include any resale or commercial use of any SUPPLITY Service or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of any SUPPLITY Service or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.

All rights not expressly granted to you in these Conditions of Use or any Service Terms are reserved and retained by SUPPLITY or its licensors, affiliates, subsidiaries, publishers, rights holders, or other content providers. No SUPPLITY Service, nor any part of any SUPPLITY Service, may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent. You may not frame or use framing techniques to enclose any trademark, logo or other proprietary information (including images, text, page layout, or form) of SUPPLITY without our express written consent. You may not use any meta tags or any other "hidden text" utilizing SUPPLITY's names or trademarks without our express written consent.

You may not misuse the SUPPLITY Services. You may use the SUPPLITY Services only as permitted by law. The licenses granted by SUPPLITY terminate if you do not comply with these Conditions of Use or any Service Terms.

 

7. YOUR ACCOUNT

You may need your own SUPPLITY account to use certain SUPPLITY Services, and you may be required to be logged into the account and have a valid payment method associated with it.

If there is a problem charging your selected payment method we may charge any other valid payment method associated with your account. Click here to manage your payment options.

If you use any SUPPLITY Service you are responsible for maintaining the confidentiality of your account and password and for restricting access to your account, and to the extent permitted by applicable law you agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be used in an unauthorized manner. You are responsible for ensuring that the details you provide us with are correct and complete, and for informing us of any changes to the information you have provided. You can access your information in the Your Account section of the Website.

You must not use any SUPPLITY Service: (i) in any way that causes, or is likely to cause, any SUPPLITY Service, or any access to it to be interrupted, damaged or impaired in any way, or (ii) for fraudulent purposes, or in connection with a criminal offence or other unlawful activity, or (iii) to cause annoyance, inconvenience or anxiety.

We reserve the right to refuse service, terminate accounts or remove or edit content if you are in breach of applicable laws, these Conditions of Use or any other applicable terms and conditions, guidelines or policies.

 

8. REVIEWS, COMMENTS, COMMUNICATIONS AND OTHER CONTENT

You may post reviews, comments and other content; send e-cards and other communications; and submit suggestions, ideas, comments, questions or other information, as long as the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam". You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. We reserve the right (but not, in the absence of a valid notice form, the obligation) to remove or edit such content. If you believe that any content on or advertised for sale on any SUPPLITY Service contains a defamatory statement, or that your intellectual property rights are being infringed by an item or information on any SUPPLITY Service, please notify us by completing and submitting the appropriate notice form and we will respond.

If you post customer reviews, comments, customer questions or answers, or other content generated by you for display on the Website (including any images, video or audio, all together "content", you grant SUPPLITY a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, perform, create derivative works from, distribute, make available, translate, and modify such content throughout the world in any media. You grant SUPPLITY and SUPPLITY’s sublicenees the right to use the name that you submit in connection with such content.

You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; and that use of the content you supply does not breach any applicable policies or guidelines and will not cause injury to any person or entity (including that the content or material is not defamatory). You agree to indemnify SUPPLITY for all claims brought by a third party against SUPPLITY arising out of or in connection with the content and material you supply except to the extent that any liability arises from our failure to properly remove the content when it is notified of the illegal nature of the content arising out of or on the grounds of, or originating from the content that you have communicated to us. SUPPLITY has the right but not the obligation to monitor and edit or remove any activity or content. SUPPLITY takes no responsibility and assumes no liability for any content posted by you or any third party.

 

9. INTELLECTUAL PROPERTY CLAIMS

SUPPLITY respects the intellectual property of others. If you believe that your intellectual property rights have been used in a way that gives rise to concerns of infringement, please email to wecare@supplity.com 

 

10. SUPPLITY SOFTWARE TERMS

In addition to these Conditions of Use, the terms found in ADDITIONAL SUPPLITY SOFTWARE TERMS section below,  apply to any software (including any updates or upgrades to the software and any related documentation) that we make available to you from time to time for your use in connection with SUPPLITY Services (the "SUPPLITY Software").

 

11. SANCTIONS AND EXPORT POLICY

You may not use any SUPPLITY Service if you are the subject of U.S. sanctions or of sanctions consistent with U.S. law imposed by the governments of the country where you are using SUPPLITY Services. You must comply with all U.S. or other export and re-export restrictions that may apply to goods, software (including SUPPLITY Software), technology, and services. Nothing in these Conditions of Use shall, or shall be interpreted or construed to, induce or require SUPPLITY or you to act in any manner (including taking or failing to take any actions in connection with a transaction) which is inconsistent with or penalized under any applicable U.S. laws, regulations, rules, or requirements.

 

12. OTHER BUSINESS

Parties other than SUPPLITY operate stores, provide services, or sell product lines on this Website. In addition, we provide links to the sites of affiliated companies and certain other businesses. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any of these businesses or individuals or the content of their websites. SUPPLITY does not assume any responsibility or liability for the actions, product, and content of all of these or any other third parties. When a third party is involved in your transactions, we may share your information related to those transactions with that third party. You should carefully review their privacy statements and other conditions of use.

 

13. SUPPLITY'S ROLE

SUPPLITY not allow third party sellers to list and sell their products at SUPPLITY.com. In each such case this is indicated on the respective product detail page. While SUPPLITY helps facilitate transactions that are carried out on the SUPPLITY.com, SUPPLITY is the buyer and the seller of the displayed items. SUPPLITY provides  buyers to negotiate and complete transactions. Accordingly, the contract formed at the completion of a sale for products is solely between SUPPLITY and buyer. SUPPLITY is a party to this contract and assumes any responsibility arising out of or in connection with it, SUPPLITY may is the seller's agent, Authorised distrbuoter or partner. SUPPLITY is responsible for the sale of the products and for dealing with any buyer claims or any other issue arising out of or in connection with the contract between the buyer and SUPPLITY. Because SUPPLITY wants the buyer to have a safer buying experience, SUPPLITY provides the SUPPLITY guarantee policy in addition to any contractual or other rights.

 

14. OUR LIABILITY

We will do our utmost to ensure that availability of the SUPPLITY Services will be uninterrupted and that transmissions will be error-free. However, due to the nature of the internet, this cannot be guaranteed. Also, your access to SUPPLITY Services may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.

SUPPLITY will not be responsible for (i) losses that were not caused by any breach on our part, or (ii) any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure), or (iii) any indirect or consequential losses that were not foreseeable to both you and us when you commenced using the SUPPLITY Services.

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your legal right to have goods sent or services provided within a reasonable time or to receive a refund if goods or services ordered cannot be supplied within a reasonable time owing to a cause beyond our reasonable control.

 

15. APPLICABLE LAW

These conditions are governed by and construed in accordance with the laws of the Dubai International Finance Center (“DIFC”). If any dispute, claim, difference or controversy arising out of, relating to or having any connection with these conditions, including as it may relate in any way to your use of any SUPPLITY Service, or to any products or services sold or distributed by SUPPLITY or through SUPPLITY.com, or the existence, validity, interpretation, performance, breach or termination and/or any dispute relating to any non-contractual obligations arising out of or in connection with them (for the purpose of this section, a “Dispute”) qualifies for determination through the DIFC Small Claims Tribunal (“SCT”), then the SCT shall have exclusive jurisdiction to settle any such Dispute. For Disputes that do not qualify for determination through the SCT, the courts of the DIFC shall have exclusive jurisdiction to settle such disputes and each party submits to the exclusive jurisdiction of the courts of the DIFC. For the purposes of this section, you waive any objection to either the courts of the DIFC or the SCT, as applicable, on the grounds that either of them is an inconvenient or inappropriate forum to settle any Dispute.

 

16. ALTERATIONS TO SERVICE OR AMENDMENTS TO THE CONDITIONS OF USE

We reserve the right to make changes to any SUPPLITY Services, policies, terms and conditions including these Conditions of Use, and Service Terms at any time. You will be subject to the terms and conditions, policies and Conditions of Use in force at the time that you use the SUPPLITY Services. If any of these Conditions of Use is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

 

17. WAIVER

If you breach these Conditions of Use and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these Conditions of Use.

 

18. CHILDREN

We do not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 21 you may use the SUPPLITY Services only with the involvement of a parent or guardian.

 

19. OUR CONTACT DETAILS

This Website is owned and maintained by SUPPLITY.com . Our contact details are: 

SUPPLITY Technology Services LLC, 

Jafza Dubai, United Arab Emirates

https://www.SUPPLITY.com

 

ADDITIONAL SUPPLITY SOFTWARE TERMS

 

  1. Use of the SUPPLITY Software. You may use SUPPLITY Software solely for purposes of enabling you to use and enjoy the SUPPLITY Services as provided by SUPPLITY, and as permitted by the Conditions of Use, these Software Terms and any Service Terms. You may not incorporate any portion of the SUPPLITY Software into your own programs or compile any portion of it in combination with your own programs, transfer it for use with another service, or sell, rent, lease, lend, loan, distribute or sub-license the SUPPLITY Software or otherwise assign any rights to the SUPPLITY Software in whole or in part. You may not use the SUPPLITY Software for any illegal purpose. We may cease providing any SUPPLITY Software and we may terminate your right to use any SUPPLITY Software at any time. Your rights to use the SUPPLITY Software will automatically terminate without notice from us if you fail to comply with any of these Software Terms, the Conditions of Use or any other Service Terms. Additional third party terms contained within or distributed with certain SUPPLITY Software that are specifically identified in related documentation may apply to that SUPPLITY Software (or software incorporated with the SUPPLITY Software) and will govern the use of such software in the event of a conflict with these Conditions of Use. All software used in any SUPPLITY Service is the property of SUPPLITY or its software suppliers and protected by local and international copyright laws.
  2. Use of Third Party Services. When you use the SUPPLITY Software, you may also be using the services of one or more third parties, such as a wireless carrier or a mobile platform provider. Your use of these third party services may be subject to the separate policies, terms of use, and fees of these third parties.
  3. No Reverse Engineering. Unless explicitly permitted under applicable mandatory law, you may not, and you will not encourage, assist or authorize any other person to copy, modify, reverse engineer, decompile or disassemble, or otherwise tamper with, the SUPPLITY Software, whether in whole or in part, or create any derivative works from or of the SUPPLITY Software.
  4. Updates. In order to keep the SUPPLITY Software up-to-date, we may offer automatic or manual updates at any time and without notice to you.